PRIVACY POLICY

Website: www.allureperfumesuae.com
Last Updated: [25/Jan/2025]

This Privacy Policy describes how Allure Perfumes Manufacturing LLC (“Allure Perfumes”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from allureperfumesuae.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The revised version will be posted on the Site with an updated “Last Updated” date. Where required by law, we will also notify you of material changes.


How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources. The information we collect and how we use it depends on how you interact with our Site.

In addition to the specific uses described below, we may use your information to communicate with you, improve our products and Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of our customers.


What Personal Information We Collect

Information You Provide Directly

When you interact with our Site or make a purchase, you may provide information such as:

  • Contact details: name, address, email, phone number

  • Order details: billing and shipping addresses, payment confirmation, contact information

  • Account details: username, password, and other security information

  • Purchase preferences: items viewed, added to cart, or purchased; loyalty points; gift cards; and reviews

  • Customer support: messages, queries, or feedback you share with us

Some features of our Services require this information. If you do not provide it, you may not be able to use certain features or complete purchases.

Information We Collect Automatically

We automatically collect information about how you use our Services (“Usage Data”) using cookies and similar technologies. This may include:

  • Device type and browser information

  • IP address and general location (approximate)

  • Site activity, pages viewed, and interaction data

For more about cookies, see the Cookies section below.

Information from Third Parties

We may receive information about you from:

  • Service providers such as payment processors, shipping partners, and analytics tools

  • Platform providers such as Shopify, which powers our online store

  • Marketing partners and third parties involved in advertising or promotions

All information obtained from third parties is processed according to this Privacy Policy.


How We Use Your Personal Information

We use your information to:

  • Provide and fulfil orders: process payments, ship products, handle returns, and maintain your account

  • Communicate with you: send confirmations, updates, and respond to support requests

  • Marketing and promotions: share news, offers, and product updates that may interest you

  • Fraud prevention and security: detect and prevent fraudulent or unauthorized activity

  • Improve our Services: understand usage patterns, preferences, and customer experience

Lawful Basis (Where Applicable)

We process personal information to fulfil a contract with you (such as completing your order), comply with legal obligations, and for our legitimate business interests (such as improving our Services and preventing fraud). Where required, we rely on your consent for certain marketing activities.


Marketing Preferences

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us at allure@allureintl.com.

Even if you opt out of marketing messages, we may still send you transactional communications such as order confirmations, shipping updates, and responses to support requests.


Cookies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and improve site performance. Cookies may include:

  • Necessary cookies: enable core site functions (such as cart and checkout)

  • Analytics cookies: help us understand site usage and improve performance

  • Marketing cookies: help deliver relevant advertising and measure campaign performance

You can manage cookie settings in your browser. Blocking cookies may impact site functionality.

For details on cookies used by Shopify, please refer to Shopify’s Cookie Policy.

We also support Global Privacy Control (GPC) signals, which allow you to opt out of certain data sharing where applicable.


How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers (hosting, payment processing, logistics, analytics)

  • Business and marketing partners for promotional activities

  • Affiliates within our corporate group

  • Authorities if required by law or to protect our rights

  • Successors in case of a merger, sale, or business transfer

We do not sell your personal information in the ordinary course of business.


User-Generated Content

If you submit product reviews or other content, this information may be visible publicly. We cannot control how others use or share content once published.


Third-Party Websites and Links

Our Site may link to external websites or social media platforms. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before sharing personal information.


Children’s Data

Our Services are not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided information to us, please contact us using the details below.


Security and Retention

We use appropriate technical and organizational measures to protect your data. However, no online system is completely secure, and we encourage you not to share sensitive details over unsecured channels.

We retain personal information only as long as necessary to:

  • fulfil orders and provide Services

  • comply with legal and accounting obligations

  • resolve disputes and enforce agreements

  • maintain security and prevent fraud


International Transfers

Your information may be processed and stored outside the UAE where we or our service providers (including Shopify) operate. We take reasonable steps to protect your personal information in accordance with this Privacy Policy.


Your Rights

Depending on your jurisdiction, you may have rights such as:

  • access to your personal data

  • correction or deletion of inaccurate information

  • data portability

  • restriction or objection to processing

  • withdrawal of consent

You can exercise these rights by contacting us at allure@allureintl.com. We may need to verify your identity before processing your request and aim to respond within a reasonable timeframe.

To help us process requests faster, you may use the subject line:
Privacy Request – Access / Correction / Deletion


Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Allure Perfumes Manufacturing LLC
Plot P-100, Al Ghail Industrial Park
Ras Al Khaimah, U.A.E.
Telephone: +971 7 2219351
Email: allure@allureintl.com