TERMS OF SERVICE

Website: www.allureperfumesuae.com

OVERVIEW

This website is operated by Allure Perfumes Manufacturing LLC (“Allure Perfumes”, “we”, “us”, “our”). By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available via hyperlink.

These Terms apply to all users of the Site, including browsers, customers, vendors, merchants, and contributors of content. If you do not agree to these Terms, you may not access the Site or use the Service.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.

Related Policies: Your use of our Service is also governed by our:

  • Privacy Policy

  • Return & Refund Policy

  • Shipping & Delivery Policy
    (Please ensure these are linked on your website.)


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence and have legal capacity to enter into contracts. If you are the age of majority, you may permit minor dependents to use the Site under your supervision, and you remain responsible for their activity.

You may not use our products for illegal or unauthorized purposes or violate any applicable laws in your jurisdiction, including intellectual property laws. You must not transmit any malicious code, worms, or viruses.

A breach or violation of any of the Terms may result in termination or suspension of your access to the Service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks and may involve changes to conform to technical requirements of networks or devices. Payment information is encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on the Site is inaccurate, incomplete, or not current. The material on this Site is provided for general information and should not be relied upon as the sole basis for making decisions. You are responsible for monitoring changes to our Site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. We reserve the right to modify or discontinue any part of the Service at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service, except where prohibited by applicable law.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. Product descriptions, availability, and pricing may change at any time without notice.

We strive to display product colours and images accurately, but we cannot guarantee your device’s display will reflect colours precisely.

We reserve the right to limit sales by person, household, geographic region, or jurisdiction; limit quantities; discontinue any product; and refuse any order, to the extent permitted by law.

Fragrance Product Notice: Packaging may vary by batch, and minor variations in colour, packaging, or labeling may occur and do not necessarily indicate a defect.


SECTION 6 – ORDERS, BILLING, AND ACCOUNT INFORMATION

We reserve the right to refuse, cancel, or limit any order. This may include orders that appear to be placed by dealers, resellers, or distributors.

If we cancel or change an order, we may attempt to notify you using the email and/or phone number provided at checkout. You agree to provide current, complete, and accurate purchase and account information and to promptly update details as needed.

For more information on returns and refunds, please review our Return & Refund Policy.


SECTION 7 – SHIPPING, DELIVERY, AND RISK OF LOSS

Shipping times are estimates and may vary due to courier delays, customs processes, public holidays, or events outside our control.

You are responsible for providing an accurate delivery address and contact information. If an order is returned due to an incorrect address, failed delivery attempts, refusal of delivery, or unavailability to receive the parcel, additional shipping charges may apply to re-ship the order where permitted.

For international shipments (if applicable), customs duties, taxes, and clearance fees may be charged by your local authorities and are your responsibility unless stated otherwise.

Risk of loss passes to you upon delivery to the address provided (or upon confirmed handover to you or your representative), subject to applicable law.


SECTION 8 – RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Important (Perfume Hygiene & Integrity): Unless defective or required by law, we may not accept returns for products that have been opened, used, or have tampered seals/packaging. For eligibility and timelines, refer to the Return & Refund Policy.


SECTION 9 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. You acknowledge we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind. We are not liable for your use of third-party tools.


SECTION 10 – THIRD-PARTY LINKS

Certain content, products, or services may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not warrant and will not have any liability for third-party materials, websites, products, or services.

Please review third-party policies carefully before engaging in any transaction.


SECTION 11 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit ideas, suggestions, reviews, feedback, or other content, you agree we may use it for any purpose without restriction, compensation, or credit, unless prohibited by law.

We may (but are not obligated to) monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You are solely responsible for your submissions and their accuracy and agree your submissions will not violate third-party rights or contain unlawful or harmful material.


SECTION 12 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Site may contain information with typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time without prior notice.


SECTION 14 – PROHIBITED USES

You are prohibited from using the Site or its content for: unlawful purposes; violating laws or regulations; infringing intellectual property rights; harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating; submitting false or misleading information; uploading malicious code; collecting or tracking personal information of others; spamming, phishing, or scraping; or interfering with or circumventing the security features of the Service.

We reserve the right to terminate your use of the Service for violating these prohibited uses.


SECTION 15 – INTELLECTUAL PROPERTY

All content on this Site, including text, graphics, logos, images, product names, and trademarks, is owned by or licensed to Allure Perfumes and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works from our content without our prior written permission.


SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. You agree your use of the Service is at your sole risk.

The Service and all products delivered to you are provided “as is” and “as available,” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, except where prohibited by law.

To the maximum extent permitted by applicable law, Allure Perfumes Manufacturing LLC, its directors, officers, employees, affiliates, partners, agents, contractors, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

Consumer Rights: Nothing in these Terms excludes or limits any consumer rights that cannot be excluded or limited under applicable UAE law.


SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Allure Perfumes Manufacturing LLC and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.


SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remainder shall remain valid and enforceable.


SECTION 19 – TERMINATION

These Terms are effective unless and until terminated by you or us. You may terminate by ceasing use of our Site.

We may terminate or suspend your access to the Service at any time, without notice, if we believe you have violated these Terms, subject to applicable law.


SECTION 20 – ENTIRE AGREEMENT

These Terms and any policies posted by us on this Site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.


SECTION 21 – GOVERNING LAW AND JURISDICTION

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Subject to applicable law, the courts of Ras Al Khaimah, UAE shall have exclusive jurisdiction over disputes arising out of or related to these Terms and/or the Service.


SECTION 22 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.


SECTION 23 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Allure Perfumes Manufacturing LLC
Plot P-100, Al Ghail Industrial Park
Ras Al Khaimah, U.A.E.
Email: allure@allureintl.com
Telephone: +971 7 2219351